Contact & Ordering Instructions

 

 
Customer Service
 
 
Bulk Order Information
 
 
Operator Assistance
646-339-8576 (Mon - Fri 10am-6pm EST)
 
 
TO ORDER ONLINE USING VISA/MASTERCARD:

1. Click on the item you wish to purchase
2. Select your team, size and other measurements
3. Add to shopping cart; check out, it will take you to Paypal.com site.
4. Enter your credit card information. Make sure that your name, shipping and billing address are exactly the same or the order will not go through.
5. Wait for page confirmation. The site can be slow due to constant traffic. Please be patient! If you stop half way you will still receive an order number but it does not mean that your order went through.
6. You can always call customer service at 646-339-8576 to confirm whether your order was processed because they can tell before you can!
7. Enjoy shopping!
 
 
TO ORDER USING MONEY ORDER (This is the fastest method):
 
1. Click on "pay by money order" button
2. Fill out the form
3. Print the form
4. Send us a money order for the total including the shipping costs. (address is on the "place money order here" page)
5. Enjoy shopping
 
 
We also accept western union and money-gram, email for info!

If you attempt to order online and do not put in your credit card information through Paypal.com, you have not successfully ordered. You will receive an email confirmation which will have no meaning. It just means you attempted to order. Orders that fully process must be done in completion through Paypal.com to Uptownwholesale.com.
 
If you wish to pay by money order, simply print the form and mail in along with money order.
 
Remember, order numbers are useless and we do not track orders by order numbers, only when Paypal.com sends us confirmation of your payment. No COD's. Thank You!
 
Enjoy secure shopping, fast service and always good customer service. You may email us for further details.
 
 
HAVING PROBLEMS ADDING TO SHOPPING CART:
YOU NEED TO DISABLE YOUR COOKIES OPTION, HERE ARE INSTRUCTIONS:
 
To turn off cookies block before ordering Customers will have to get out of the Website in order for the cookies Block to deactivate.
1. Press start which is located at the bottom left corner
2. Go to the Control Panel
3. Under the Control panel
4. Double Click Network and Internet Connection
5. Then Double Click Internet Options
6. Internet Properties window will appear
7. At the top press privacy
8. You will see a slider which adjusts the cookies
9. Slide the slider down to accept all cookies, (which this turns the cookies off)
10. Make Sure you press Apply and then Ok For Expert Customers ยท Do the same as above except instead of doing step 8 Go to the option at the bottom right, which is labeled EDIT, which is above Apply This option is for those who are privacy freaks where it is a most that the cookies block stays on but have the option for certain websites to accept cookies.
 
FOR FURTHER ASSISTANCE, CALL OR EMAIL US. THANK YOU.

 

ESTIMATED SHIPPING TIMES
East Coast
1 -  4 Days
Central - Midwest
2 - 5 Days
West Coast
3 - 6 Days
APO Orders
Immediate Shipping Via PRIORITY OR EXPRESS MAIL
International (Outside USA)
Varies Depending on The Country
Processing time may vary depending on the items ordered. Kindly note that all order fulfillments are subject to availability of items ordered. Occasionally, due to a delay in system updates, although a certain item may be out of stock, it may appear as 'In Stock' while placing the order. Under such circumstance, we will be glad to offer an exchange or refund for the ordered item that may be out of stock.
Customer Service
Fax
413-502-7740
Bulk Discounts
Bulk Orders Dept
646-339-8576
Please Email or Fax your bulk orders if phone lines are busy for fast service! Office Hours 10am-7pm EST

  

 ORDER TODAY AND GET YOUR ITEM IN JUST DAYS, WE ARE THAT FAST!

 

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Pay By Money Order