STORE POLICY - WE STRIVE FOR YOUR SATISFACTION!

Uptown Is Fast, Reliable And Rated 5 Star In Countless Magazine And Online Outlets!

Please read carefully before ordering:
UptownWholesale.com strives in customer satisfaction and only stocks items from reputable companies with the highest quality available to ensure your satisfaction. However our suppliers limit our return policy as follows:

RETAIL/PERSONAL ORDERS:

Your package will have the exact policy that applies to your order as they may vary according what you purchased.

Exchanges on certain items may be made within 5 days of receiving your order. Item must be in original condition, unworn, untailored, unused with all tags in place. If you item is not exchangeable, it will be stated when your package arrives. You must send a $10 money order for reshipping fees along with your item to:

UPTOWN.COM
POBOX 830
RALEIGH, NC27602
ATTN: EXCHANGE DEPT.

Along with a note stating reason for return and what you want to replace it with. Sale items, footwear, limited edition items, custom clothing, jewelry, headwear, watches are some of the items that cannot be exchanged or returned by any means. If you do not follow the guidelines stated once your order arrives, we will not accept the return. Carefully read the policies that arrive with your order.

There are no refunds whatsoever on any items sold online! No exceptions.

FOR WHOLESALE ORDERS/ BULK:

All sales are final. No returns or exchanges whatsoever! Please order carefully to ensure your satisfaction. You have 2 days to make a claim if something is damaged; however we carefully inspect each package before it leaves our doors.

If for any reason you refuse or do not accept a c.o.d. you will be liable for shipping/handling charges as well as restocking and maximum service charges or other fees related to your package. Make sure of your orders carefully to avoid any penalties. There are no refunds or credits whatsoever on any deposits given in case of refusal of cod's.

Uptownwholesale.com has fast and efficient delivery and will keep bringing you the very latest in urban wear to keep you ahead in the game of fashion. We strive in customer loyalty and satisfaction and hope to serve you time and time again.

For further information on policies, email Customer Service at uptownwholesale@aol.com or call Customer Service at 646-339-8576

ORDER TODAY AND GET YOUR ITEM IN JUST DAYS, WE ARE THAT FAST!