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RETAIL/PERSONAL ORDERS:
Your package will have the exact policy that applies to your order as they may vary according what you purchased.
Exchanges on certain items may be made within 5 days of receiving your order. Item must be in original condition, unworn, untailored, unused with all tags in place. Please send all returns to:
UPTOWN.COM
PO BOX 61237
RALEIGH, NC 27661-1237
ATTN: EXCHANGE DEPT.
Along with a note stating reason for return and what you want to replace it with. Sale items, footwear, limited edition items, custom clothing, jewelry, headwear, watches are some of the items that cannot be exchanged or returned by any means. If you do not follow the guidelines stated once your order arrives, we will not accept the return. Carefully read the policies that arrive with your order.
There are no refunds whatsoever on any items sold online! No exceptions.
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